At Keio Plaza Hotel, we have a specialist with outstanding skills in repairing and restoring guest rooms. After our guests check out, it is their daily task to quickly and efficiently fix any issues such as carpet stains and dents, furniture scratches, wallpaper dirt and tears, and wobbly chairs, so that the room is in a comfortable state for the next guest.
For example, to fix furniture scratches, they fill the dents with putty, sand it down, and then paint over it. Carpet dents and marks caused by furniture can be fixed by applying steam from an iron.
They have honed their skills through self-study and learning from their seniors, and are now regarded by their colleagues as someone who can fix almost anything. Some of their techniques have even been featured on television as useful tips that can be applied at home.
As they say, “We make sure to pick up and keep any screws we find in the hallways and throughout the hotel.” Their workshop-like maintenance room is lined with various types of screws and cleaning agents. Maintaining our guest rooms is a crucial task that directly impacts the impression of our hotel. While some hotels outsource their repairs and maintenance, having a dedicated in-house specialist allows us to provide high-quality service in a timely manner.
Our professional is working behind the scenes to ensure a comfortable stay at Keio Plaza Hotel.
