Universal Service

Safe and comfortable for everyone
To the hotel

We hope that all our guests will have a safe and comfortable stay.
In addition to improving the facilities in the hotel, all staff will strive to provide the best possible service.

In-house space
 facilities and services

  • Wheelchair rental (free)

    Wheelchairs are available at the front desk on the first floor.

  • Wheelchair accessible parking

    There is one parking space in front of the main entrance and two parking spaces in the underground parking lot (B2). Both spaces are accessible without any large steps.

  • Assistance dogs and guide dogs

    We accept assistance dogs and guide dogs throughout the entire building, viewing them as important partners for our guests.

  • toilet

    There is a barrier-free toilet on the 3F.

Certification etc.

Issued by Tokyo Metropolitan Government
"For a Barrier-Free Mind"
Certified as a supporting company

For a Barrier-Free Mind Support Company," a Keio Plaza Hotel Hachioji that recognizes companies that make outstanding efforts to promote "For a Barrier-Free Mind" such as by improving facilities and providing services that are considerate of the elderly and people with disabilities.

Ministry of Land, Infrastructure, Transport and Tourism
“For a Barrier-Free Mind”
Certified Companies

Keio Plaza Hotel (Shinjuku, Hachioji) has been recognized for its efforts in the "For a Barrier-Free Mind Certification System for Tourist Facilities" established by the Japan Tourism Agency, and has received corporate certification. This is in line with one of the SDGs' goals, "Reducing inequalities between people and countries."


We will continue to be close to our customers' hearts
 with hospitality
We look forward to welcoming you all.

Reservations & Inquiries

Contact Us
TEL. +81-42-656-3111(Main)
Accommodation Reservation
TEL. +81-42-656-6700(Direct for Reservations)