Concierge
The ultimate in hospitality from our concierge
We offer the finest attention to detail and exceptional hospitality to make your stay special.
We will respond to any requests you may have, such as restaurant reservations, tourist information, and transportation arrangements, so please feel free to contact us.
Producing a Tokyo stay for each and every guest
Our resident concierge will provide full support to ensure you have a comfortable stay with a spirit of hospitality that is attentive to our guests.
With a wide range of services, including Japanese cultural experiences, Tokyo sightseeing guides, and relaxation, we will produce the ideal "stay in Tokyo" that each customer envisions.
Anniversaries & Celebrations
Perfect for anniversaries and surprises
I'll help you.
Create memories with someone special.
Please feel free to consult with our staff about special occasions such as anniversaries, birthdays, and proposals.
If you let us know in advance, we will be able to offer you a wider range of suggestions.
Japanese Culture Experience
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Tea Room <Sho-Fu-An>Tea Ceremony Experience (Matcha)
At the tea house Sho-Fu-An, you can enjoy tea ceremony etiquette and matcha in a tranquil atmosphere away from the hustle and bustle of the city in a tatami-floored tea room.
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DiningIn-house experience
We have a restaurant and bar where you can enjoy Japanese cuisine and other dishes from around the world. Our concierge will ask you about your preferences and suggest the best dining experience for you. We can also make reservations for restaurants outside the hotel.
Tourism experiences and transportation
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Bus Tour
With around 50 bus tours departing and arriving at various hotel lobbies, from various locations in Tokyo to tours around Tokyo, you can enjoy every tourist spot.
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Hire car tour plan
We can provide various sightseeing courses according to your requests. We can also arrange for English-speaking drivers to pick up VIPs from overseas with peace of mind.
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Shuttle bus informationGood Neighbor Shuttle Bus
We operate a free Good Neighbor Shuttle Bus Hotel Shuttle that goes directly to Tokyo Disney Resort®.
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Limousine BusAirport Limousine Bus / Chartered Taxi
Airport Limousine Bus: Haneda Airport: 1,300 JPY / Narita Airport: 3,200 JPY
Airport Transfer Hire: Haneda Airport: From 22,000 JPY / Narita Airport: From 44,000 JPY
Reservation Site
Convenient services
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In-room massage
Body care 60 minutes from 8,800 JPY
Aromatherapy treatment 60 minutes from 13,200 JPY
Business hours: 11:00 a.m. – 4:00 a.m. -
Clinic, Main Tower 30th Floor
Mon-Fri 9:00 a.m. – 12:00 p.m. / 2:00 p.m. – 5:00 p.m., Sat 9:00 a.m. – 11:00 a.m.
*Closed on Sundays and public holidays. Reception and consultation hours vary depending on the department.
Reservations & Inquiries
- Contact Us
- TEL.＋81-3-3344-0111
- Accommodation Reservation
- TEL.＋81-3-5322-8000(Direct for reservations)
Reception hours: Weekdays (excluding New Year's holidays) 9:30 a.m. – 8:00 p.m.
Saturdays, Sundays, and holidays 9:30 a.m. – 7:00 p.m.