Company Overview COMPANY OVERVIEW
Connecting people together becoming a "PLAZA"
We hope that each and every visitor will have a new and fascinating experience.
I would like it to be a "plaza" filled with energy.
Guidelines for Action
At PLAZA, our ultimate goal is to ensure that our customers have a high level of satisfaction. In order to achieve this, it is essential that we not only provide high-quality services and products, but also that we are a company that is trusted by society as a whole and is easy to work for, individually. When the pursuit of profit takes precedence, it is easy to forget these fundamental principles. In 2000, we established our “Guidelines for Action” with the intention of reaffirming these principles and goals, so that PLAZA can continue to be a good company in the 21st century. These “Guidelines for Action” serve as our backbone, and at the same time, they are a message from PLAZA to society.
We will create a “plaza” (a public space).
~ Keio Plaza Hotel’s services and products ~
At our Plaza, we have a variety of guests.
In order to create a comfortable space for each and every one of them,
there are things we, as staff, keep in mind on both the soft and hard sides.
- We will create an atmosphere at Plaza through communication.
- We will create a beautiful Plaza with high quality products.
- We will create a unique atmosphere at Plaza through various event proposals.
- We will provide you with a comfortable stay at Plaza.
- We provide a safe plaza.
- We provide a hygienic plaza.
We create plazas (open spaces).
~Keio Plaza Hotel's concept of transactions~
In order for us to create a plaza,
We have policies in place for various transactions between our customers and trading partners.
In order to make the plazas we create satisfy our customers,
We conduct business based on this policy.
- We provide products at fair prices based on fair rules.
- We will protect your privacy that we have acquired through our business.
- We will be fully prepared for your stay.
- We will conduct fair selection of business partners.
- We take responsibility for the products provided by our outsourced vendors.
- We conduct transactions in compliance with laws and contracts.
- We do not give or receive economic benefits.
- We will strictly manage information provided to us by our business partners.
We nurture a plaza (public space).
~ The relationship between Keio Plaza Hotel and society ~
In order for the Plaza to continue to exist,
Various interactions and communications with society are necessary.
We will fulfill our role as a member of society by complying with the laws and regulations that shape society and taking environmental hygiene measures.
We will continue to be a company that is trusted by society.
- We will continue to ensure transparency in our management.
- As a member of society, we will continue to contribute to the community.
- We are committed to environmentally friendly management.
- We will take a firm stand against antisocial forces.
We are “Plaza” (a public square). ~ Actions of Keio Plaza Hotel staff ~
Each and every one of our staff members is what supports Plaza (the square).
Therefore, each of us represents Plaza, and
our actions express what Plaza (the square) is all about.
In order for our customers to enjoy a comfortable time at Plaza,
we always pay the utmost attention to our actions as representatives of Plaza.
- We will ensure a working environment that allows us to provide the best service.
- We will always act in a manner that will not betray the trust of our guests.
- At Keio Plaza Hotel, we respect each and every one of our staff members.
Company Profile
- Company Name
-
Keio Plaza Hotel Co., Ltd.
- Head Office
-
2-2-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-8330
Phone: 03 (3344) 0111 (main) - President & CEO
-
Katsutaka Wakabayashi
- Capital Stock
-
100 million yen
- Number of Full-time Employees
-
962 (as of April 2025)
- Grand Opening
-
Keio Plaza Hotel June 5, 1971
Keio Plaza Hotel Tama April 28, 1990 (closed January 15, 2023)
Keio Plaza Hotel Hachioji September 9, 1994 - Revenue
-
306.25 billion yen (for the fiscal year ending March 2025)
- Sales Revenue by Business Segment
-
Keio Plaza Hotel Tokyo 27,603 million yen
Keio Plaza Hotel Hachioji 3,022 million yen - Keio Plaza Hotel Chain
-
Keio Plaza Hotel Tokyo
Keio Plaza Hotel Hachioji
Keio Plaza Hotel Sapporo - Domestic Sales Offices
-
Sapporo Sales Office
Inside Keio Plaza Hotel Sapporo, 7-2-1, Kitago, Nishi, Chuo-ku, Sapporo City
Phone: 011 (221) 5451
FAX: 011 (221) 8970Nishi-Nihon Sales Office
4th Floor, Room 402, SANWA Trading Building, 1-10-2 Minamisenba, Chuo-ku, Osaka
Phone: 06 (6267) 3700
FAX: 06 (6267) 3711 - Overseas Offices
-
Los Angeles
21515 Hawthorne Blvd., Suite 200,
Torrance, California 90503
TEL: +1-213-362-7767
FAX: +1-213-362-7772
History
From 1968 to 1999
- February
-
Purchased land from Keio Corporation (formerly Keio Teito Electric Railway) and the Tokyo Metropolitan Government.
- March
-
Keio Teito Electric Railway (currently Keio Electric Railway) established the first research department in the planning and research office for the purpose of hotel construction.
- April
-
The Keio Hotel Construction Committee was established by staff from Keio Teito Electric Railway (now Keio Electric Railway), Nihon Sekkei, and Kajima Corporation.
- June
-
Dispatching a Hotel Research Delegation to America
- October
-
Basic Policy for Hotel Business Plan
- November
-
Establishment of hotel preparation office
Announcement of hotel construction plan
Groundbreaking ceremony
- March
-
Shinjuku New Central City Development Council (SKK) established
Basic design completed - April
-
Keio Plaza Hotel Corporation established (April 10)
- June
-
Press Release
- September
-
Steel Frame Construction Started
- October
-
Post & Beam
- March
-
Completion of Steel Frame on 47th Floor (Tallest in Japan)
- April
-
Raising Ceremony
- March
-
Completion Ceremony
- May
-
47th floor observatory opened
Osaka sales office established (now Western Japan sales office) - June
-
Grand Opening of the Entire Facility
- January
-
InterContinental Hotels Corporation Chain (IHC, now ICHR) franchise agreement ended in September 2003 upon expiration of contract period.
- March
-
Sapporo Sales Office Established
- September
-
Opened in 2007
(the first in a city hotel in Japan)
- July
-
Keio Plaza Hotel Takamatsu opened in April 1997 and closed in 2020.
- September
-
Opening of Nagoya Sales Office
- May
-
Opening of Sendai Sales Office
- November
-
Opening of Keio Plaza Hotel South Tower
- May
-
Keio Plaza Hotel Sapporo Open
- November
-
Howard Plaza Hotel (Taiwan) - Business Alliance [Contract Period Expired at the End of March 2018]
- April
-
Los Angeles Sales Office Established
- June
-
As part of our commitment to barrier-free access, we have 15 universal rooms.
- April
-
Keio Plaza Hotel Tama opened [closed in January 2023]
- April
-
Sake Bar “Amanogawa” Opens
In-Room Dining Available 24 Hours - June
-
Tempura "Shun" - Now Open
- August
-
Newly Built Quad Room
- February
-
Restaurant Wedding Reservations Now Open
- May
-
“Karaoke Forty Seven” Opened
- September
-
Keio Plaza Hotel Hachioji Opening
- March
-
Keio Plaza Hotel Tama West Wing Opened [Closed January 2023]
- April
-
Merged with Keio Plaza Hotel Tama and Keio Plaza Hotel Hachioji Co., Ltd.
- October
-
The company was split into two subsidiaries: a real estate holding company (Keio Hotel Sanzei Co., Ltd.) and an operating company (Keio Plaza Hotel Co., Ltd.).
2000 - 2009
- October
-
Newly Built Chapel “Glass Shell”
- April
-
Ladies’ Plan Rooms on the 36th floor of the Main Tower
High-speed internet (VDSL) in all guest rooms (free 24-hour access) - October
-
Awarded the Minister of Land, Infrastructure, Transport and Tourism Prize during the 2001 Information Technology Month
Installed mobile phone antennas throughout the building
- March
-
Opened 10 new Universal Rooms
- October
-
Participated in the "Tokyo Disney Resort Good Neighbor Shuttle Bus Hotel" through a contract with Oriental Land Co., Ltd.
- August
-
Member of “Summit Hotels & Resorts”, an international hotel reservation chain, Preferred Hotel Group.
- September
-
Starting in 2003, we began a major renovation of our hotel facilities over six years with an investment of over 10 billion yen.
The first phase was the renovation and reopening of our large Banquet Room, "Hana". - November
-
Super Buffet “Glass Court” Opens
Chinese Cuisine “Nan-en” Renovation & Reopening
Food Boutique “Poppins” Renovation & Reopening
- February
-
Korean Dining “Gokokutei” Opened
- September
-
Renovation of Banquet Room on the 4th floor South Tower, and２F and３F Main Tower.
- March
-
Newly established guest rooms “Plaza Premier” on the 35th to 39th floors of the Main Tower
Introduced contactless card key system in all guest rooms - June
-
“Cocktail ＆Tea Lounge” Reopens After Renovation
- July
-
Kaiseki Soujuan Open
New Japanese Cuisine Kagari Open
Renovation of Amanogawa Sake Bar inside New Japanese Cuisine Kagari - August
-
Art Lounge Duet - Renovated & Reopened
- August
-
Tempura "Shun" - Renewed & Reopened
- December
-
Grand Banquet Room “Concord Ballroom” Renewed & Reopened
2010 - Present
- January
-
Bridal Suite & Bride's Room "Plaza Anesis" Opened
- February
-
Bridal Floor “Plaza Coeur” Opened
- October
-
Teppanyaki "YAMANAMI" Opened
- January
-
French & Italian “DUO FLEUR CETTE” Opened
- February
-
Banquet Room “Ensemble” Opens
- October
-
Teppanyaki "YAMANAMI" Opened
- July
-
New guest rooms "Plaza Luxe" will be built on３F of South Tower 28-3.
Luxe Lounge opens on the 34th floor of South Tower
Wireless LAN (Wi-Fi) installed in all guest rooms (free 24 hours a day)
- October
-
All Day Dining Jurin Renovation & Re-Opening
- November
-
Participated in the "Tokyo Disney Resort Good Neighbor Shuttle Bus Hotel" through a contract with Oriental Land Co., Ltd.
- March
-
Due to the rebranding of Preferred Hotels & Resorts,
it was changed from “Summit Hotels & Resorts” to “Preferred Lifestyle”
- December
-
Sky Lounge "Aurora" reopens after renovations.
New guest rooms, "Premier Grand" and "Premier Grand Suite Room," will be added to the 37th to 41st floors Main Tower.
A "Club Lounge" has opened on４５Ｆ
- December
-
Opening of Fukuoka Branch Office
- March
-
“SKY PLAZA IBASHO” Opens on the 47th Floor of the Main Tower
