Thank you very much for your continued patronage of Keio Plaza Hotel.
Due to a system failure, some of our membership services are currently unavailable.
We sincerely apologize for the inconvenience and trouble this may cause to our members.
In light of the current situation, we will make arrangements to allow you to use the points that expired on September 30, 2026, again at a later date.
We will announce the details of the restoration date and other information on this page as soon as they are decided.
We kindly ask for your understanding.
Keio Plaza Hotel
Membership Office