To Our Hotel Members
Thank you very much for your continued patronage of Keio Plaza Hotel.
We regret to inform you that some of our members received their "Birthday Month Gift Guide" in the wrong month due to a mailing error.
We sincerely apologize for any inconvenience or concern this may have caused.
Please note that the benefits listed in the mistakenly duplicated "Birthday Month Gift Guide" can still be used until the stated expiration date.
We will further strengthen our verification system and work diligently to prevent recurrence.
If you have any questions, please contact the Membership Office.
Keio Plaza Hotel
Membership Office