For Guests with Children
For our staying guests
We will provide assistance to make your stay with children more secure and comfortable, from the time of reservation until your departure.
“Happy Baby” Accommodation Plan
For guests with children aged 3 and under, we offer the following amenities as special benefits, available only in rooms with a bathroom that has a washing area. These amenities have been well received by guests, including those staying in a hotel for the first time.
- Bottle Sterilizer Set / Milk Formula Dispenser / Baby Bath (with Water Temperature Gauge)
- Toilet Seat Riser / Step Stool / High Chair
- Diaper Disposal Bin with Lid / Puzzle Mat
- Bedwetting Pad
Children's Rates
Children of preschool age (one child per adult) who do not require a bed may stay for free using existing bedding. We do not have a separate accommodation charge for children.
Please note that this applies only if the child does not use a separate bed.
In-room Amenities & Rental Items
We provide 500ml mineral water bottles for each guest (excluding infants sharing beds) in all rooms. Additionally, the tap water in our rooms is safe for drinking. To help you prepare milk comfortably, we have also provided electric kettles.
Furthermore, we offer the following amenities and items for children:
- Additional Towels
- Baby cot (for children up to 10 months who are not yet standing)
*May not be available in some room types. - Bed Guard
(Can be installed only on the sides) *Cannot be installed at the foot of the bed. - Yukata (Sizes 100-140cm)
- Children's Amenity Set (toothbrush, slippers (approx. 20cm), mini handkerchief, sponge)
Breakfast
For guests staying on a breakfast-included plan, breakfast for children aged 6 and above is included in the accommodation fee. Children sharing a bed with an adult may enjoy breakfast for free, provided the adult is dining at the buffet.
*Please note that if you are ordering from the à la carte menu, there will be an additional charge for children sharing a bed.
If you have chosen a plan without breakfast, the Western and Japanese buffet breakfast is priced at 3,000 JPY (tax and service charge included) for children aged 6 to 12, and is free for children aged 5 and under.
Babysitter Service
(For hotel guests only)
Babysitting services are available in guest rooms (Japanese only, reservations must be made at least two days in advance). If you wish to use this service, please apply using the reservation form.
Reservations are here.
Babysitting ServiceRoom Surprise
We can assist you with celebrations and anniversaries during your stay. Our planners will be happy to help, so please feel free to consult with us.
SurpriseChildren's Menu
We offer children's menus, kids' plates, as well as child-sized chairs and cutlery, so that you can enjoy your meal together with your little ones.
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Chinese Dining <Nan-en>
Other MenusChildren’s Set 3,800 JPY
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Sky Lounge <Aurora>
Other MenusKids Plate 3,900 JPY
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All Day Dining <Jurin>
Other MenusKids’ Lunch 2,000 JPY
*All prices include service charge and tax.
Facilities
Nursing room: A dedicated nursing room is available on the lobby floor Main Tower.
Restrooms with diaper changing tables are available in the women's restrooms on the upper floors (42nd, 43rd, and 47th floors) and lower floors (2nd, 4th, and 5th floors) Main Tower. However, they are not available in the Club Lounge on the 45th floor.
Restrooms with baby chairs: Available in the women's restroom on the 47th floor Main Tower, the women's restroom on the lower floors on the 5th floor (inside the barrier-free restroom/baby strollers can be used), and the women's restroom on 2F.
Access Information
For those using strollers, we will guide you along a route with no steps or stairs.
From Shinjuku Station West Exit (JR, Private Railways, Subway)
From the west exit of Shinjuku Station, go straight through the underground passage towards the Tokyo Metropolitan Government Building. Once you exit the underground passage, the hotel will be on your immediate left.
From Tochomae Station (Toei Oedo Line)
After exiting the ticket gate, take the elevator at A4 exit to the ground floor. Walk straight for about 300 meters and the hotel will be on your right.
Contact Us
- TEL.+81-3-3344-0111
Reception Hours: 10:00 a.m. – 8:00 p.m.